Help Centre

x4nt FAQ

Find answers to all your important questions about deposits, withdrawals, betting markets, account management, and responsible gaming in one place.

Overview

Whether you are new to x4nt or a seasoned player — this FAQ page is your first stop for answers to any question. Here we have organised topics covering deposit methods, BPL and international cricket betting, account creation, and responsible gaming into four clear sections. If you cannot find the information you need, contact us directly via our 24/7 live chat or email.

Limits & Controls

The minimum deposit amount for each payment method at x4nt is ৳300. This applies to bKash, Nagad, Rocket, and bank transfer alike. The minimum withdrawal amount is ৳500. Even if you keep a small balance in your account, withdrawal requests below this limit will be declined, so make sure your balance is sufficient before submitting a request.

x4nt is for players aged 21 and above only. You must confirm your age at the time of registration. If it is found during verification that a member is under 21, the account will be closed immediately and the return of all deposited funds will be reviewed. This rule is strictly enforced in the interest of responsible gaming.

x4nt offers cooling-off and self-exclusion options. The cooling-off option lets you temporarily suspend your account for a set period. For a longer break, apply for self-exclusion — in that case, the account cannot be reopened before the specified period ends. For more details, visit our responsible gaming page or contact us via live chat.

If you feel that betting is having a negative impact on your daily life or financial situation, do not delay in seeking help. x4nt's responsible gaming section has information on self-assessment. Our support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.

Yes, x4nt allows players to set their own deposit limits as part of responsible gaming. Once a limit is lowered, it takes effect immediately. However, increasing a limit is subject to a set delay to prevent impulsive decisions. Contact live chat to set or change your limit.

BPL & International Matches

If a match results in No Result or is abandoned due to rain, the relevant bet is generally voided and the stake is refunded. However, if a certain number of overs have been bowled after the match started, the result may be determined by the Duckworth-Lewis method, and in that case the bet will be settled based on that result. Full rules can be found in the terms and conditions.

Decimal odds are the multiplier for your total return — this includes your original stake. For example, a ৳100 bet at odds of 1.80 returns a total of ৳180 if you win (profit of ৳80). The higher the odds, the less likely the market considers the outcome to be — and the higher the potential profit if you win.

At x4nt, you can bet on various markets across BPL, IPL, T20 World Cup, and other international series, including match winner, toss winner, top run scorer, total runs (over/under), total wickets, and powerplay runs. For example, in a Bangladesh vs India match, you can bet on the match winner as well as runs in the first six overs.

Yes, you can place accumulator bets (combining multiple selections) at x4nt. Since the odds of each event are multiplied together, the potential return can be much higher. Keep in mind that you need to win all events; a single loss or No Result can affect the entire accumulator. Bet with an understanding of the risk involved.

The most popular markets in cricket betting are: match winner (which team will win), toss winner, total runs in the powerplay (over/under), player of the match, top run scorer in an innings, and total wickets. In live betting, odds change ball by ball, which is appealing to experienced bettors.

Deposit Questions

x4nt supports the most popular methods in Bangladesh: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and other major commercial banks). The minimum deposit for all methods is ৳300. Mobile banking deposits are generally credited to your account instantly.

To deposit via Nagad, log in to your x4nt account and select Nagad from the cashier section. Send the specified amount to the number shown using Send Money, then submit the transaction ID. The minimum deposit is ৳300. In most cases, your balance will be updated within a few minutes.

x4nt does not charge any additional fees on deposits. However, your mobile banking service (bKash, Nagad, Rocket) or bank may deduct their own Send Money charges — this depends entirely on that service's own policy. It is a good idea to check the current charge rate in your mobile banking app before making a deposit.

First, check your bKash app's transaction history to confirm whether the payment was successful. Then contact x4nt via live chat or at [email protected] with your transaction ID and the amount. Our team generally verifies and resolves the matter quickly. It is always wise to save your transaction ID.

The standard processing time for withdrawals at x4nt is just 15 minutes to 2 hours. The minimum withdrawal amount is ৳500. If your account is fully verified and wagering requirements have been met, the process is completed smoothly. Contact support for any delays.

Member Account

To create an account, you need a valid mobile number or email address, a preferred username, and a strong password. You also need to provide your full name and date of birth to confirm that you are 21 or older. Registering with accurate information will prevent any issues with withdrawals in the future.

For security, x4nt recommends using a strong password — at least 8 characters, containing uppercase and lowercase letters, numbers, and one special character. Usernames generally need to be between 6 and 20 characters, and it is best to avoid spaces or special symbols. Once set, a username cannot be changed, so choose carefully.

Select the "Forgot password?" option on the login page. Enter your registered email or mobile number and a reset link or code will be sent to you. Use the code to set a new password. If you have any trouble, ask for help directly via our 24/7 live chat — after verifying your identity, the support team will guide you.

To change personal information, contact x4nt support directly — via live chat or by email at [email protected]. The information will be updated after identity verification is completed. For security reasons, these changes cannot be made directly from profile settings and must be confirmed through support.

No. Only one account per person is permitted at x4nt. If multiple accounts belonging to the same person are detected, all accounts may be closed and deposited funds may be frozen. If you cannot access your old account, contact support to recover it — do not open a new account.

The wagering requirement for x4nt's 120% welcome bonus is 25x — and this applies only to the bonus amount, not the deposit. For example, depositing ৳1,000 gives you a ৳1,200 bonus; 25x on the bonus means you need to complete ৳1,200 × 25 = ৳30,000 in bets before withdrawing winnings from the bonus. The maximum bonus is ৳5,000.
Still have questions?

Our support team is always ready

If you did not find your answer in the FAQ, do not worry. x4nt's support team, fluent in Bengali and English, is available 24 hours a day, 7 days a week via live chat and email.

Contact Live Chat

[email protected]