For ages 21+ · Safe Platform

x4nt Responsible Gaming — Your protection is our priority

x4nt believes entertainment is best enjoyed when it is controlled and mindful. Use our tools and support to keep yourself safe.

Important message about gambling

Gambling or betting is for entertainment only — it is not a source of income. All x4nt services are intended solely for those aged 21 and above. If you feel that gambling is getting out of your control, please contact our support team right away.

21+
Our Protection Tools

x4nt tools to keep you safe

Deposit Limit

Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a 24-hour cooling-off period applies to any increase.

Budget Control

Session Time-Out

Use the option to automatically end your session after a set period of time. The time-out feature helps you take necessary breaks and avoid spending too long playing on impulse.

Time Management

Self-Exclusion

Request to deactivate your account for a set period — 30 days, 90 days, 6 months, or permanently. While exclusion is active, no deposits or bets can be placed.

Account Protection

Gaming History Review

View your betting history, win/loss records, and total spending statistics at any time. Regularly reviewing your activity is an important part of responsible gaming.

Transparency

Reality Check Reminders

During extended play sessions, x4nt will remind you how long you have been playing. These messages encourage you to stay aware and alert, and to take a break when needed.

Awareness

24/7 Support

Contact us at any time, day or night, via live chat or email for any issue or concern. Our support team is always ready to help you in both Bengali and English.

Support
Core Principles of Responsibility

Entertainment should never become a burden

x4nt believes online betting and casino games should be enjoyed purely for entertainment. Gambling should never be used as a way to deal with financial hardship or as an escape from frustration. Before every gaming session, ask yourself — are you truly playing for fun?

To build healthy betting habits, x4nt recommends following a few simple but effective guidelines:

  • Only spend money that you can afford to lose without it significantly affecting your life.
  • Set a budget and time limit before you play, and stick to them strictly.
  • Do not chase losses by placing more bets to try to recover money you have lost.
  • Never bet while under the influence of drugs or alcohol.
  • Always prioritise time with family, friends, and work over gaming.
  • Take regular breaks and spend time on other hobbies and activities.
Warning Signs

Recognise the warning signs

Sometimes recreational gaming can gradually turn into an addiction. If the following signs appear, you or someone close to you may be facing a problem:

  • Feeling a repeated urge to bet more and more in order to recover lost money.
  • Repeatedly failing despite trying to stay away from gambling.
  • Hiding your betting habits from family or friends, or lying about them.
  • Taking on debt or using the family's savings to gamble.
  • Neglecting work, family, or social relationships.
  • A tendency to gamble to relieve anxiety, depression, or stress.
  • Continually increasing the amount you play but no longer getting the same excitement.

If one or more of these signs appear in you, please make use of the support options discussed below.

Step-by-Step Guide

How to use the protection tools

Log In to Your Account

Log in to your account from the x4nt Login page and go to your profile settings.

Open the "Responsible Gaming" menu

Find the "Responsible Gaming" option in your account settings.

Set a limit or a break

Choose the tool you prefer — set a deposit limit, time-out, or self-exclusion.

Get support if you need it

If you are unsure about anything, contact our support team via live chat or email.

21+

For those aged 21 and above only

Age Verification Policy

21+ age limit strictly enforced

All x4nt services are for individuals aged 21 and above only. Allowing minors to gamble or encouraging them to play is strictly prohibited.

An age verification process is followed at the time of account registration. If there is ever any suspicion that an account is being operated by a minor, it is immediately suspended and a detailed investigation is conducted.

If you are aware that a minor is attempting to use x4nt, please inform us immediately. Keeping children and teenagers away from online gambling is a social responsibility we all share.

If you use a shared family computer or mobile device, keep your account logged out and keep your password private so that children cannot access the account.

Detailed Information

Self-Exclusion and break options

Self-exclusion is the facility through which a player can voluntarily deactivate their account for a set period. This feature is especially useful for those who feel their gaming habits are getting out of control.

The self-exclusion options at x4nt are:

30
Days
90
Days
6
Months
♾️
Permanent

During an exclusion, making new deposits, placing bets, or claiming bonuses is completely impossible. For permanent exclusion, recovering the account is very difficult and a lengthy verification process must be followed.

To activate self-exclusion, contact the support team directly — we will help you with empathy and without judgement.

Contact us now for support

If you have any concerns about gambling, our team is by your side 24/7. No judgement is made — we are here only to help.

Live Chat: Available directly 24/7

Email: [email protected]

Languages: Bengali and English

Frequently Asked Questions

Common questions about responsible gaming

Yes, reducing a deposit limit takes effect immediately. However, if you want to increase a limit, a cooling-off period applies — this is intentional to prevent impulsive decisions.

Even when self-exclusion is active, any withdrawable balance in your account remains safe. Once the exclusion ends, or by contacting the support team, you can withdraw those funds.

Managing an account directly on behalf of a third party is not possible. However, if you are concerned, let our support team know — they will consider the situation and help take appropriate steps.

A time-out is a short-term break — typically a few hours to a few days — for temporary rest. Self-exclusion is a longer-term decision — from 30 days to permanent — used to address problematic gambling habits. Both are important tools, and which one you need depends on your situation.

Yes, x4nt support is available in both Bengali and English 24/7. Write in Bengali on live chat and you will receive a reply in Bengali, and you can also contact [email protected] by email in Bengali.

Gambling addiction is a mental health issue, and seeking professional help is very important. The x4nt support team can assist you with self-exclusion and account deactivation. To speak with a professional counsellor, please reach out to mental health services in Bangladesh.

Play mindfully, enjoy yourself

Enjoy cricket betting, slots, and many more games at x4nt — always responsibly. Find answers to more questions on our FAQ page.

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